Privacy Policy（Mochi Travel）
Effective date: [January, 10th, 2026]
Mochi Travel:(“we”, “us”, or “our”) operates the [https://mochitraveljapan.com] website (the “Service”).
This page explains our policies regarding the collection, use, and disclosure of personal data when you use our Service, and the choices you have associated with that data.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
We may collect the following types of information in order to provide and manage travel-related services.
Personal Information
This may include, but is not limited to:
- Name
- Email address
- Phone number
- Address
- Travel detail and preferences
- Passport-related information(only when requires for bookings)
Usage Data
We may collect information such as:
- IP address
- Browser type and version
- Pages visited
- Time and date of visits
- Device and siagnotic information
Cookies
We use cookies and similar technologies to:
- Operate the website
- Remember user preferences
- Improve security and performance
You can disable cookies in your browser settings, though some features may not work properly.
How We Use Your Information
Mochi Travel uses personal data for the following purposes:
- To arrange and manage travel services and bookings
- To communicate with guests regarding inquiries or reservations
- To provide customer support
- To improve our services and website functionality
- To comply with legal obligations
Data Transfer
Your information may be transferred to and processed in Japan, where Mochi Travel is based.
If you are located outside Japan, by providing your information you consent to this transfer.
We take reasonable measures to ensure your personal data is handled securely and in accordance with this Privacy Policy.
Disclosure of Information
We may disclose personal information only when necessary:
- To comply with legal requirements
- To protect the rights or property of Mochi Travel
- To prevent fraud or misuse of our services
- To ensure the safety of guests and partners
Service Providers
We may share necessary personal information with trusted third-party service providers (such as hotels, transport companies, guides, or booking systems) only for the purpose of delivering travel services.
These providers are required to handle your data confidentially.
Data Security
We strive to protect your personal data using appropriate security measures.
However, no method of transmission or storage is completely secure, and absolute security cannot be guaranteed.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Email: info@mochitravel.com